MONEY BACK GUARANTEE
You can cancel your order anytime within 7 days of receipt. If you want to return an item for a full refund or an exchange of goods, it must bereturned to us within 14 days of the cancellation date. The goods must beunused and in perfect condition which includes the product packaging otherwise we will not be able to refund you. You are responsible for thecosts of all other services such as delivery, gift wrap etc which cannot berefunded under this guarantee.
All of our products are quality checked before leaving us and our customers are therefore unlikely to receive faulty goods. In the unlikely event thatthis does happen, we will be pleased to exchange the product or offer arefund once we have verified the fault. When you return goods, please ensure that you obtain proof of postage as youare responsible for the goods until they reach us. We recommend returninggoods using Recorded or Special Delivery in the UK or an equivalent service if you live outside of the UK. Signatures are always recommended when goods are returned.
Once your item has been returned and the fault confirmed (if returned for this reason) you will be credited with the full purchase price of the item.If you paid by debit or credit card the card will be credited, otherwise acheque will be sent in GB£.